Website Terms and Conditions
Last updated: 01/05/2026
Welcome to the Baobab Bach CIC website. These terms and conditions explain how you may use our website. By using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. About us
This website is operated by Baobab Bach CIC.
Baobab Bach CIC supports local communities by helping to reduce food waste, tackle food poverty and support healthy wellbeing. Our work includes community pantries, affordable £5 food bags, meal deliveries, community growing projects, wellbeing support, social activities, lunch clubs and volunteering opportunities.
Organisation name: Baobab Bach CIC
Company number: 13663114
Company type: Community Interest Company, private company limited by guarantee without share capital
Registered office: 27 Bridge Street, Kenfig Hill, Bridgend, Wales, CF33 6DB
Email: hello@baobab-bach.org
Phone: +44 7544 026265
2. Using this website
You agree to use this website lawfully and responsibly. You must not:
- use the website in a way that breaks any law or regulation;
- attempt to gain unauthorised access to the website, server or systems;
- upload or transmit viruses, malware or harmful code;
- copy, reproduce or misuse content from the website without permission;
- use the website in a way that could damage, disable or impair it.
We may suspend or restrict access to the website if we believe it is being misused.
3. Website content
We do our best to keep the information on this website accurate and up to date. However, information may change from time to time, including pantry opening times, delivery availability, meal options, volunteering opportunities, prices, locations and service details.
The content on this website is provided for general information only. It should not be relied upon as professional, medical, legal, financial or nutritional advice.
If you need specific information about a service, pantry, meal delivery, volunteering role or donation, please contact us directly.
4. Pantries, food bags and meal deliveries
Information about our community pantries, £5 bags, meal deliveries, growing projects, lunch clubs, social activities and volunteering opportunities is provided to help people understand what Baobab Bach CIC offers.
Availability may vary depending on location, stock, volunteer capacity, delivery routes, funding, seasonal produce and other practical factors. We reserve the right to change, pause or withdraw services where necessary.
Where prices are shown, we aim to keep these accurate. However, prices may change and should be confirmed with us directly where needed.
5. Food information and allergens
We take care when preparing, handling and sharing food, but users should contact us directly if they have allergies, intolerances, dietary requirements or specific food-related concerns.
Information about meals, ingredients or food bags may change depending on availability. We cannot guarantee that all food or meals will be suitable for every dietary need unless this has been confirmed with us directly.
6. Donations
If you make a donation through our website or through a linked third-party platform, you agree to provide accurate payment and contact information.
Donations are usually voluntary and non-refundable unless required by law or where an error has been made. If you believe you have made a donation by mistake, please contact us as soon as possible.
Where donations are processed by a third-party payment provider, their own terms and privacy information may also apply.
We will use donations to support Baobab Bach CIC’s community work. Where a donation is made for a specific appeal or purpose, we will make reasonable efforts to use it in that way. If this is not possible, we may use the donation for similar purposes that support our work.
7. Volunteering enquiries
Submitting a volunteering enquiry through the website does not guarantee that a volunteering opportunity will be available.
Volunteer roles may depend on location, suitability, availability, training, safeguarding requirements, references, health and safety considerations and the needs of the organisation.
We reserve the right to accept, pause or decline volunteering applications at our discretion.
8. Membership and mailing list
If you choose to join our member list or subscribe to updates, you agree to provide accurate contact details.
We will use your details to contact you about Baobab Bach CIC updates, opportunities, events, meetings or related information. You can ask to be removed from our records at any time.
For more information about how we use personal information, please see our Privacy Policy.
9. Downloads and documents
Any documents available to download from this website are provided for information and transparency. These may include governing documents, policies, reports or other organisational materials.
You may download and view these documents for personal or informational use. You must not alter, reproduce or use them in a misleading way.
10. Intellectual property
Unless otherwise stated, all content on this website belongs to Baobab Bach CIC or has been used with permission. This includes text, images, graphics, logos, downloads, page layouts and other materials.
You may view, download and print content for personal, non-commercial use. You must not copy, reproduce, publish, sell or distribute website content without our written permission.
11. Links to other websites
This website may include links to third-party websites, such as donation platforms, partner organisations, funders, social media platforms or external resources.
These links are provided for convenience only. We are not responsible for the content, security, accuracy or privacy practices of third-party websites. You should read their own terms and privacy policies before using them.
12. Privacy and cookies
We may collect and use personal information when you contact us, make an enquiry, sign up to volunteer, become a member, donate, order food, or use certain website features.
Please read our Privacy Policy and Cookie Policy for more information about how we collect, use, store and protect personal information.
13. Website availability
We aim to keep the website available and working properly, but we cannot guarantee that it will always be uninterrupted, secure or error-free.
We may update, suspend, withdraw or restrict access to all or part of the website at any time.
14. Liability
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
To the fullest extent permitted by law, we are not responsible for:
- losses caused by reliance on general website information;
- loss or damage caused by viruses or harmful material;
- loss of data, income, business, opportunity or goodwill;
- the content or availability of third-party websites;
- service changes caused by funding, stock, staffing, volunteer availability or operational needs.
15. Changes to these terms
We may update these terms and conditions from time to time. The latest version will be published on this page with an updated date.
By continuing to use the website after changes are made, you agree to the updated terms.
16. Governing law
These terms and conditions are governed by the laws of England and Wales.
Any disputes relating to these terms or your use of the website will be subject to the courts of England and Wales.
17. Contact us
If you have any questions about these terms and conditions, please contact us:
Baobab Bach CIC
27 Bridge Street
Kenfig Hill
Bridgend
Wales
CF33 6DB
Email: hello@baobab-bach.org
Phone: +44 7544 026265